Installation error 207

Forum|Forum|4 years ago
November 25, 2021
9 replies
6786 views

When I try to download the creative cloud desktop app the download bar goes to a very low percentage then I am greeted with error code 207 (can not connect to the servers) Does anybody here know how to fix this?

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kglad

Community Expert

adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

D

David21921863ge4vAuthor

Participant

How do I know if I have .NET 4.6?

Nancy OShea

Community Expert

You need TLS 1.2 enabled on your system and your browser. Without it you can't connect to Adobe's servers.

@kglad post the link above. Read it again:

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

Nancy O'Shea— Product User & Community Expert

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