installation error

Question

when i am starting to install computer shows error 1 please help

Manan Joshi · Accepted Answer

You did not provide the relevant information like, the Os and its version, which application you are trying to install etc. Without this info. we can only guess. See if the following link helps you

https://helpx.adobe.com/creative-cloud/kb/installation-update-failure-macos.html

-Manan

Dj_Creative_enthusiast · Answer

Hi,

Thank you for posting your query here.

Kindly request you to share a brief information about the :

1.Operating System version installed on your computer,

2, the application (version) that you are trying to install, and

3. The Subscription that you own or being assigned,

in order to be able to share the most relevant.

If you are referring to Error Code 1 while installing Creative Cloud App, You may follow the steps as suggested for Error Code 1 in the following help article: https://helpx.adobe.com/in/creative-cloud/kb/installation-update-failure-macos.html#:~:text=Fix%20Error%201001%20or%20Error,install%20on%20a%20new%20device.

Hope it helps.

Thank you.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded