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shigehirot20213222
Participating Frequently
October 28, 2015
Question

Installation error for Adobe CS 5.5 into my Alienware

  • October 28, 2015
  • 1 reply
  • 1509 views

I was able to install Adobe CS 5.5 into my Alienware except Premiere Pro. The error said something language pack error. I shut down the PC and tried to install 3 times but I am still getting the same error.

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    1 reply

    Del Z
    Participating Frequently
    October 31, 2015

    Hi shigehirot20213222,

    Can you let us know the operating system of your computer and the exact error message? Post a screenshot if possible. It will help us resolve your issue.

    In the meantime, you may want to try troubleshooting using log files. Follow the steps in this document in the section on analyzing the main CS5.5 product log: Troubleshoot install issues with log files | CS5, CS5.5, CS6‌.

    Best,

    Del

    shigehirot20213222
    Participating Frequently
    November 2, 2015

    I am using Windows 7 Ultimate.

    The following is error messages. Thanks

    Exit Code: 6

    -------------------------------------- Summary --------------------------------------

    - 1 fatal error(s), 3 error(s), 9 warning(s)

    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

    ----------- Payload: {CE45CAE5-0B56-4C52-AE07-98A05027A049} Adobe Premiere Pro CS5.5 5.5.0.0 -----------

    FATAL: DS003: Cannot extract 'C:\Users\GSConnection\Desktop\Adobe CS5.5 Production Premium\Adobe CS5_5\payloads\AdobePremierePro5.5AllTrial\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CE45CAE5-0B56-4C52-AE07-98A05027A049}'. Error: Error 0

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

    ERROR: DW050: The following payload errors were found during install:

    ERROR: DW050:  - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure

    ERROR: DW050:  - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed

    Del Z
    Participating Frequently
    November 2, 2015

    Is your system 64 bit or 32 bit?