Installation error for downloading Illustrator CC (Error code: 146 and 7 (After 2 days) )

Question

So, I had Illustrator and there was some problems starting it up so I decided to uninstall it and I had some more problems uninstalling it too. After a day, the uninstallation worked and started downloading Illustrator. When I was downloading it, after 42% it started to become a little bit faster in downloading until like 60% or 70% then it said that the installation failed and I retried it and it failed again and I clicked at the "More information" link below the installation area and the error code 146 was shown. After 2 days, I tried to download it again and the error code 7 was shown. Can anyone please help me fix this issue? Thank you!

Jeffrey_A_Wright · Accepted Answer

I am having the same Issue.I have tried almost 7-8 times but no luck. CC cleaner didn't worked out for me Please Help Anybody!I really want to try Illustrator. Abhishekp1996 what specific error are you receiving? If it is a failure to move a file then you will need to correct the file permissions for the associated folder/file.

John T Smith · Answer

I don't have a link for code 146Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.htmlorWhile the forums are open 24/7 you may not contact Adobe support at all timesChat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIMEBe sure to remain signed in with your Adobe ID before accessing the link belowCreative Cloud support (all Creative Cloud customer service issues) http://helpx.adobe.com/x-productkb/global/service-ccm.html

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