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A
Anonymous
September 10, 2014
Question

Installation errors with CS5.5 on mac os10.9.4

  • September 10, 2014
  • 1 reply
  • 152 views

Hello,

I just tried installing from CD a recently purchased copy of CS5.5 design and web premium (student teacher). There were errors with the installation. I've gone through the troubleshooting provided for exit code 6 and 7 but I'm still getting the same errors. I also can't find these errors in the troubleshooting or install, launch errors sections. The errors I get are as follows:

ERROR: DS013: Verifying payload integrity : Failed with code 1

ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Linguistics/5.0/Providers/Proximity/11.00/swd58.ths" Error 0(Seq 408)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 408)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Linguistics CS5: Install failed

Any help would be wonderful!

Thanks,

Amanda

This topic has been closed for replies.

1 reply

David__B
David__B
Legend
September 11, 2014

Hi Amanda,

You might try copying the installation files from the disc to the desktop and run the install from there or download the installation from here Download CS5.5 products

If you wanted to make a clean start, uninstall

Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)

and use the Cleaner Tool - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

then reinstall

- Dave

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