I'm trying to update some of my programs thorough Creative Cloud, specifically Premier, Illustrator and Lightroom, but they will not update. They start to update and get to about 4% and then say "Installation Failed". It just keeps telling me to retry, but the same thing happens every time.
Hi Vanessah8307640,
As you have mentioned you are unable to update CC apps as they fail to install, can you please click on the 'More information' written in blue in the error window and share the details mentioned in it.
Also, share the version fo Mac OS you are using.
Awaiting your response.
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