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Participant
November 9, 2020
Question

Installation failed

  • November 9, 2020
  • 1 reply
  • 139 views

code 71 

this application cannot be run from a network drive

 

please help

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1 reply

AxelMatt
Community Expert
Community Expert
November 9, 2020

Take a look here: https://community.adobe.com/t5/download-install/error-code-71-when-trying-to-install-creative-cloud-win10-desktop-app/td-p/7808677?page=1

 

If this doesn't help we need more informations including the following : 
Adobe product and version number 
Operating system and version number 
The full text of any error message (s) 
What you were doing when the problem occurred 
Screenshots of the problem and/or error messages 
Computer hardware, such as CPU; GPU; the amount of RAM; etc 

  

Thanks. The above info will help to solve your problem. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI