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sperrie14
Participant
July 20, 2014
Question

Installation Failed: Administrator Privileges

  • July 20, 2014
  • 1 reply
  • 329 views

Hello All!

I am trying to install the new InDesign CC (2014) trial but Installation Failed appears immediately when I click Try with the reasoning "Administrator privileges are required to install. Please retry, or cancel to install later". I don't know why it keeps giving me this message because I am on the Admin account for my laptop and I logged in with that Admin login information when Application Manager tried to start the download. When I press Retry nothing happens or changes.

I am using a Mac with a recently installed OS X Mavericks so I don't know if there is some new setting that I have to change in order for it to work? I am stuck

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1 reply

Mylenium
Legend
July 21, 2014

Fix your user permissions. The Maveriks update screws them.

Enabling and using the "root" user in Mac OS X

Mylenium