Installation Failed, Contact Manufacturer

You need to know that support will be provided for your type of installation by yor University. If your university needs support (to solve your problem) they will contact Adobe. That's how the system works for Enterprise licences as your university has. 

Yes, certainly contact the university. This is a custom installer they have made, and they are responsible for.

>University provided shared device download

I think you need to contact someone at your school

or

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730