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Inspiring
June 18, 2019
Answered

installation failed - Exit Code: 191 (UWPApp)

  • June 18, 2019
  • 1 reply
  • 698 views

hi,

can't install adobe xd.

error log :

Exit Code: 191

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 4 error(s), 0 warnings(s)

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:20.0.12.10

FATAL: Error occurred in install of package (Name: UWPAssets Version: 20.0.12.10). Error code: '191'

ERROR: Retryable error '119' occurred while download

ERROR: Retryable error '119' occurred while download

ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml
Adobe.CC.XD
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\SparklerApp.appx
20.0.12.10
x64
CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:


Microsoft.VCLibs.140.00
14.0.25426.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

Microsoft.VCLibs.Desktop.140.00
14.0.25426.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx

Microsoft.NET.Native.Framework.1.3
1.3.24201.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Framework.1.3.appx

Microsoft.NET.Native.Runtime.1.4
1.4.24201.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR3A09.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Runtime.1.4.appx


false

with error code 1

ERROR: Failed to install UWP Appx Package

-------------------------------------------------------------------------------------

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here: Error code 191 when installing XD on Windows

1 reply

AxelMattCommunity ExpertCorrect answer
Community Expert
June 18, 2019
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Inspiring
June 18, 2019

it worked!
thanks