Installation Failing when downloading hte PhotoShop with adobe cloud [Exit Code: 113]

Question

Installation Failing when downloading hte PhotoShop with adobe cloud on Windows 10. the Creative Cloud Desktop shows download status when near completion then message appear. that its failed.
Exit Code: 113
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '113' occurred while download
FATAL: Fatal Error '113' occurred while download
FATAL: Error occurred in download of package (Name: AdobePhotoshop23-Core_x64 Version: 23.5.1.724). Error code: '113' 
-------------------------------------------------------------------------------------

kglad · Accepted Answer

Problem has beed solved. Thanks to @kglad and the Adobe support:

Adobe support takes more than an hour to fix it. First of all, it was not an Adobe problem. Many of the "Microsoft Visual C++ 20XX Redistributable" files were corrupted. With the help of Adobe support I have deinstalled almost all of them and reinstalled new from Microsoft. This solved the problem I have since 3 or 4 weeks. Now Photoshop is installed und works fine. This was done creating a additional admin user account and by sharing my screen with Adobe support. From my point of view the Adobe support was very supportive, professional, and patiently.

@LaSer, aha - and thank you.

for other users:

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired.

to repair:

Start > Control Panel > Programs > Programs and Features.
for each Microsoft C++ Redistributable, right-click > click on Change (if it's available) > click repair.
Do not uninstall any ms c++ redistributables

LaSer · Answer

Hello, I have the same problem since 3 or 4 weeks. Adobe Creative Cloud (ACC) stops around 50% download with the same error (113). I've tried all the hints and tipps and "solutions" from "helpx.adobe.com". Nothing helps. Even de-installing and re-installing of ACC. Now I have deinstalled Photoshop, and now I cannot install it back.

I'm afraid, that I will have update problems with my other Adobe apps (Lightroom Classic, ...) in the near future.

Any other hints or tips?

Thanks in advace.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded