Installation Fails on MAC

Forum|Forum|10 years ago
December 17, 2015
1 reply
194 views

I have tried to install my Adobe CC, supplied by the college. They have bundled it in conjunction with Adobe, into 3 segments. The one named Extras and the one named Web install with no problem, but the one named Design which has the mainly need programs throws and installer error "Installation Failed". I've tried the install on 4 different MACs. It will install on one, but not the other 3. They are all running El Capitan and all of them are the same model and configuration. I even did a clean install of the OS on two of the machines. Same problem.

I can't seem to get a support technician to talk to, so I'm hoping someone here can give me some advice.

Creative Cloud

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Sheena Kaul

Legend

Hi,

Did you create a package for Adobe CC apps?

Regards,

Sheena

D

DGRAuthor

Participant

Thanks for the reply.

I didn't create anything. The school's corporate It department created a package for Adobe CC apps? Actually they created 3 packages and put only a portion of the full Suite into each package so that they could put them on the Server and allow of quicker and easier downloading.

D

DGRAuthor

Participant

Any one else want to try?

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