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Participant
November 19, 2014
Frage

Installation finished OK but Photoshop (CS6 x86)does not appear anywhere.

  • November 19, 2014
  • 1 Antwort
  • 150 Ansichten

Hello,

Whenever I install Photoshop, the process seems to go and finish fine, but after everything is done, I cannot find the program. It is not in Program Files (X86) > Adobe >... nor there is any link in windows start menu > All Programs... nor when using the Search field.

1- The process I follow is: run the Photoshop CS6 x86.exe file.

2- It stays a while unzipping files.

3- When finished a command window shows up and starts processing for a while as well.

4- At the end it says the installation was completed; that the "Next step is to remove temp files and your sortwar is ready to use" and asks me to "press any key to continue..."

5- I press any key, the command window disappears almost instantly

and THAT'S ALL.

There is no way to access the program that was suposely installed...

I am using Windows 7 64 bit

I could really use some support.

Best regards,

Alf

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1 Antwort

Adobe Employee
November 19, 2014

Hi Alf,

Are you installing Photoshop from a disc or a downloaded set up files?

Please download the set up files from the link below.

http://www.adobe.com/downloads/other-downloads.html

Delete temp files.

Turn off any antivirus or firewall.

Restart your machine and try the installation.

 

Regards,

Anand