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Participant
August 18, 2013
Answered

Installation issues

  • August 18, 2013
  • 1 reply
  • 393 views

DVD installed OK but password not accepted.  Cannot install Photoshop Elements 11.

    This topic has been closed for replies.
    Correct answer Ned Murphy

    It is not clear where you are having a problem with what... first you say the DVD installed OK, then you say you cannot install.

    If you are having a problem entering a serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.

    Here are some links to help make contact:

    http://www.adobe.com/support/chat/ivrchat.html

    http://www.adobe.com/support/download-install/supportinfo/

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    August 18, 2013

    It is not clear where you are having a problem with what... first you say the DVD installed OK, then you say you cannot install.

    If you are having a problem entering a serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.

    Here are some links to help make contact:

    http://www.adobe.com/support/chat/ivrchat.html

    http://www.adobe.com/support/download-install/supportinfo/