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elizforum11
Participant
January 23, 2016
Answered

Installation of Illustrator on my imac is slow. Minutes gain but stay at 53%. All day downloading. Stuck on AdobeHelp. Product not subscription. Downloaded from Adobe.

  • January 23, 2016
  • 1 reply
  • 189 views

Installation of Illustrator on my imac is slow. Minutes gain but stay at 53%. All day downloading. Stuck on AdobeHelp. Product not subscription. Downloaded from Adobe.

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Correct answer kglad

check your activity monitor and terminate the hanging adobe help process. installation should then complete.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 23, 2016

check your activity monitor and terminate the hanging adobe help process. installation should then complete.

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