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Participant
March 28, 2014
Answered

installation of Photoshop CS6 with bad serial number?

  • March 28, 2014
  • 1 reply
  • 659 views

I downloaded Photoshop CS6 and successfully installed it, but cannot register it as the serial number does not work. What can I do?

    This topic has been closed for replies.
    Correct answer mudpuppy2

    Hi Abhijit – I have solved the problem. It was due to the software being an upgrade version and it required the serial number of my previous CS5 install.

    Thanks for your help.

    Tony

    1 reply

    Adobe Employee
    March 28, 2014

    Hi mudpuppy2,


    Could you please let us know what is the error message you are getting while using the serial no.

    Regards,

    Abhijit

    mudpuppy2AuthorCorrect answer
    Participant
    March 29, 2014

    Hi Abhijit – I have solved the problem. It was due to the software being an upgrade version and it required the serial number of my previous CS5 install.

    Thanks for your help.

    Tony