Installation of Photoshop stuck at 10%

Forum|Forum|9 years ago
February 2, 2017
1 reply
2993 views

I've got a surface pro 4 i5 8gb ram, and running windows 10.

Tries to download the trial version of photoshop to use from the link Photoshop Free | Download Adobe Photoshop CC

Once I download the .exe and tries to install it stuck at 10%. Maybe because last time I try to install it, window forced to restart because of update during the installation. please help

Creative Cloud

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Correct answer kglad

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

install the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the app to install ps.

kglad

Correct answer

Community Expert

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

install the cc desktop app, https://creative.adobe.com/products/creative-cloud

use the app to install ps.

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