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benidorm 2012
Participant
February 12, 2017
Answered

Installation on a Mac?

  • February 12, 2017
  • 2 replies
  • 218 views

I have changed computer from Windows and when I install Elements 11 on my new Mac I get the following remarks :-

Could not register your product at this time.   Try again later.

Another message appears :-   Application components are missing from the application directory.   Reinstall.

A required application library failed to load.   Please reinstall.

I have reinstalled at least three times but without success.

Can anyone help me please.

Stanley

This topic has been closed for replies.
Correct answer John T Smith

Elements 11 is old enough that it may not run on a Mac with El Capitan or Sierra

Installing Creative Suite on macOS 10.12 (Sierra)  may help

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 12, 2017

Elements 11 is old enough that it may not run on a Mac with El Capitan or Sierra

Installing Creative Suite on macOS 10.12 (Sierra)  may help

Govardhan.V
Govardhan.V
Participating Frequently
February 12, 2017

ok , after installing the application , did you tried launching app as trial once ?

If not , try once and check if the app is launching or not ?

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