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Participant
June 19, 2015
Question

Installation problem

  • June 19, 2015
  • 1 reply
  • 157 views

My problem: When I install After Effects CS6 and CC 2014 or the one of inconsistency issue in the database


My Computer: PC

actions to try to solve: Restarted many times the computer

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    1 reply

    Mylenium
    Legend
    June 19, 2015

    Use the cleaner tool and manually delete the caps.db file and its backups, then install again. Make sure to run with sufficient user privileges and security tools turned off or else the database will be damaged again.

    Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

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