Skip to main content
N
njomke27972325cdv6
Participant
January 18, 2023
Question

Installation problem

  • January 18, 2023
  • 2 replies
  • 634 views

Hi! I fine it difficult to install premier pro cos it consume to much  Data of about 8GB  and always stop around 60 to 65 % of the installation process. I don't if any one can be of help thanks 

This topic has been closed for replies.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 19, 2023

your computer must meet specs:

 

specs - https://helpx.adobe.com/creative-cloud/system-requirements.html

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    January 19, 2023

    Hey there,

    Welcome to the community! Sorry to hear about this. I'm moving this thread to Download & Install. The folks in the community will be happy to help you.

     

    Thanks,

    Ishan

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      January 19, 2023

      Njomke sorry you are unable to utilize your new Creative Cloud membership. Our support team has been trying to reach you about the errors you are encountering. Please use the steps listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your active support case ADB-27676282-W4N7. 

       

      The case will close very soon if we do not receive a reply, Njomke.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices