Installation Problem. Error code: A12E1

Forum|Forum|13 years ago
April 15, 2013
2 replies
1064 views

Hi, I am currently trying to open my Adobe Application Manager and Install a new App. I have currently installed Photoshop, InDesign and Illustrator. Now when I am getting a message reading: "Sorry, there seems to be a problem with the installation process (Error Code: A12E1)" Any help woul dbe much appreciated, thanks.

Nick J.

This topic has been closed for replies.

Correct answer kglad

http://forums.adobe.com/thread/1130012?tstart=0

Mylenium

Legend

Run the Creative Suite Cleaner Tool, reinstall AAM, let everything be reinstalled from scratch. Also restart the machine just to be sure...

Mylenium

N

N_J__DesignAuthor

Participant

Thank you for the quick response, I am about to run the Cleaner Tool. Just a quick question, I am not experiencing any problems with the installed programs (Photoshop, Illustrator, InDesign). Do I still need to uninstall these programs before continuing? thanks.