Installation problem with Adobe Acrobat DC Pro on Mac

Forum|Forum|9 years ago
September 24, 2016
1 reply
890 views

Having just purchased the pro version I was expecting installation to be easy. Takes forever to download and then it tells me I have need to close Safari, because there is a conflict, however Safari isn't open.

Is there any other way to install the Pro version without the installer?

Thanks.

RB

This topic has been closed for replies.

Correct answer Ned Murphy

Installation prompt to close SafariNotificati

https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

Ned MurphyCorrect answer

Legend

Installation prompt to close SafariNotificati

https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

C

CTD12345

Participant

I have a different problem relating to installing Adobe Acrobat Pro DC Mac which I purchased from Amazon.

I had downloaded a 'trial' for Adobe Acrobat Pro from the website---7-day trial with the option to buy. Before the expiration of the trial, I decided to purchase the software from Amazon.

When the 7-day trial expired, it asked if would buy the product or license the software. Since I had purchased the software from Amazon, I clicked on 'license the software' and I entered the Product Key information when asked for the serial number.

Bottomline, I am unable to download the software purchased from Amazon because this 'trial' thing is getting in the way. I apparently succeeded in installing the software but when I tried to apply it, I got a message that the trial expired (even if I trashed the trial file before downloading the Amazon-acquired software).

Help!

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