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Participant
April 19, 2020
Question

Installation stuck on 49% on Macbook Pro 2017

  • April 19, 2020
  • 1 reply
  • 175 views

 

Hi, I have problem for Installation Adobe DX on MacPro 2017

I try to use Adobe Creative Cloud Clean Tool but still got stuck. 

Please help.

    This topic has been closed for replies.

    1 reply

    Harshika Verma
    Community Manager
    Community Manager
    April 20, 2020

    Hi there,

     

    We are sorry to hear you're having trouble installing Adobe XD. Would you mind confirming if you've tried the steps mentioned in this article: https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.html?

     

    Let us know if that helps. 

     

    Note: I am also moving this post to our Download and Install team so that our experts can further assist you with the installation issue.

     

    Thanks,

    Harshika