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Participant
April 1, 2013
Question

Installation Trouble with Photoshop Disk

  • April 1, 2013
  • 1 reply
  • 543 views

I'm trying to reinstall photoshop cs3 from the original disk. I have the correct serial number and it says it's invalid. Later, I had upgraded to cs5 and tried that serial number and that does not work either. I had to do a fresh reinstall after my computer got reconfigured. I'm on Windows 8.

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    1 reply

    kglad
    Community Expert
    Community Expert
    April 1, 2013

    did you properly uninstall ps3 from your computer?

    tivoli22Author
    Participant
    April 1, 2013

    All programs were wiped out when the computer was reconfigured, I'm sure of that. How would I double check? I have a few hard drives connected. I've done a search and photoshop doesn't come up.

    kglad
    Community Expert
    Community Expert
    April 1, 2013

    generally, reconfiguring a computer will not remove programs.  however, if you mean your harddisk was reformatted or replaced, you're ok.

    was it?