Installation/update/uninstalling problems
My CC Desktop app had recently updated and now every time I try and install/update/uninstall any CC program I get the same error!
Exit Code: 36 Please see specific errors below for troubleshooting. For example, ERROR: DW069 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s) ERROR: DW069: Another MSI installation is already in progress. Please complete that installation before running this one. -------------------------------------------------------------------------------------
I have NO other installations going, I've gone into Task Manager and removed any Adobe related or setup.exe apps and am having the same problems. I have tried each of these solutions.
Solution
Do one or more of the following solutions:
Solution 1: Remove any in-progress installations.
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
1. Choose Start > Run, and type regedit in the Open text box; click OK.
2. Open the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress.
3. If the Inprogress key exists, delete it and then restart the installation.
Solution 2: Unregister and then reregister the Windows Installer Service.
1. Choose Start > Run, and type msiexec /unreg in the Open text box; click OK.
2. Choose Start > Run, and type msiexec /regserver in the Open text box; click OK.
And they have not worked! PLEASE HELP ME, I can't even uninstall then reinstall the programs!!!!
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