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Participant
April 7, 2017
Answered

Installations error 145

  • April 7, 2017
  • 3 replies
  • 15989 views

Exit Code: 145

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator21-Core', version:21.1.0.327

FATAL: Error occurred in install of package (Name: AdobeIllustrator21-Core Version: 21.1.0.327). Error code: '145'

WARN: target folder 'C:\Program Files\Adobe\Adobe Illustrator CC 2017\Presets' does not exist, treating package 'AdobeIllustrator21-Settings' as uninstalled

WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Illustrator CC 2017\Support Files\Contents\Windows'

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This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

B.Stkr Error 145 indicates that the installer is unable to overwrite some of the currently written files or folders.  Please uninstall the current installation of Illustrator by following the steps listed in Uninstall or remove Creative Cloud apps​.

You can find additional details regarding Error 145 at Troubleshoot errors using Creative Cloud log files .

If you have any additional questions then please update this discussion.

3 replies

colinmkl
Participant
April 14, 2017

OK, that's all well and good, I checked the Summary.htm, navigated to the offending file annnnnnnnd I cant delete or rename it. It tells me I don't have the administrator permission but I AM the administrator, it's my computer I'm the only one who uses it. it won't let me change the owner of the file either (or tell me who the owner is.)

I'm at a loss.

Jeffrey_A_Wright
Legend
April 14, 2017

Colinmkl if you create a new local administrator account are you also denied permission?  For details on how to set up a new local administrator account see https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html.

colinmkl
Participant
April 14, 2017

the new local admin account was also denied

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
April 7, 2017

B.Stkr Error 145 indicates that the installer is unable to overwrite some of the currently written files or folders.  Please uninstall the current installation of Illustrator by following the steps listed in Uninstall or remove Creative Cloud apps​.

You can find additional details regarding Error 145 at Troubleshoot errors using Creative Cloud log files .

If you have any additional questions then please update this discussion.

Om Nath Jha
Legend
April 7, 2017

Moving to Creative Cloud Download & Install​ for further assistance.

Regards,

Om