Skip to main content
user82573258
Inspiring
May 27, 2023
Question

Installed apps not registering in CC, cannot uninstall

  • May 27, 2023
  • 1 reply
  • 319 views

I've only just realised I have Premier installed in my apps folder (Mac), but it is not registered in the CC desktop app.

 

I try uninstalling from Finder, and am asked to confirm in the CC app. I then see Premier listed in the list of apps with a 'waiting' next to it briefly... then it briefly says 'finished' before disappearing.

 

But the folder is still in Finder... I could just remove it manually but it feels a little messy?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 27, 2023

restart your computer and reinstall premiere pro.

 

in the future, to uninstall cc apps, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html