Participant

Answered

Installer failed to initialize

Forum|Forum|9 years ago
February 2, 2017
3 replies
4739 views

I downloaded Adobe CS6, which I purchased and tried reinstalling it. Once I clicked on the Installer, the following message popped up.

Adobe Installer

"Installer failed to initialize. This could be due to missing files. Please download Adobe Support Advisor to detect the problem."

As the Adobe Support Advisor is discontinued, what do I do. I went to the forums, but I do not understand the procedures for diagnosing and correcting the problem.

Please help!

Peter

Correct answer kglad

if you have sierra os, Installing Creative Suite on macOS 10.12 (Sierra)

vivl

Participant

The link and explanation worked beautifully. Thankyou!!

kglad

Community Expert

you're welcome.

fabioc34033695

Participant

Solved my problem. Thank you!!!

kglad

Community Expert

you're both welcome, too.

kglad

Correct answer

Community Expert

if you have sierra os, Installing Creative Suite on macOS 10.12 (Sierra)

D

dawnk11363365

Known Participant

I'm having this problem too. So what you're saying is that CS6 won't load onto the newest OS X software system? My other CS6 programs are working fine. Thank you.

kglad

Community Expert

newer mac os'es are incompatible with older adobe software. that was an apple decision.

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