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March 6, 2014
Question

Installer failed to initialize - Mac 10.9.2

  • March 6, 2014
  • 1 reply
  • 363 views

In trying to install CS6 Design & Web Premium from the original disk onto a new MacBook Pro I get the dreaded Installer Failed to Initialize message. The Support Advisor could not identify any issues. I was able to install Lightroom 5 from it's disk.

I know there have been a number of posts on the Installer Failed to Initialize but I could not find one that would help me. Is it possible to download a new installer?

rpoe

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    1 reply

    Jeffrey_A_Wright
    Legend
    March 6, 2014

    Rpoe please see Troubleshoot error messages | Bootstrapper CS5, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html for information on how to resolve your current error.

    If you wish to obtain a fresh copy of Creative Suite 6 Design & Web Premium then you can download the installation files at http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html.