Skip to main content
U
Ufuk22815731v8vp
Participating Frequently
January 25, 2022
Question

Installer says Creative Suite 5.5 Design Standard serial not valid

  • January 25, 2022
  • 1 reply
  • 1805 views

I decided to install Windows version of Creative Suite 5.5 Design Standard (English version) which wasn't used it in years. I went ahead and registered both Windows and Mac versions successfully on my Adobe account. After setting up a Windows 7 Virtual Machine in VMWare, I launched the installer but when I wanted to use the serial number which I used to register the product, it gave me "serial not valid" error. It installs fine in trial mode which imho rules out any software incompatibility issues. What could be the problem and how do I go about fixing it? 

 

It seems like a common problem based on what I've been reading on these forums. Can anyone check my serials and explain what seems to be the problem as I'm certain my serials are valid. 

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 25, 2022

assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

 

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual). and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite. you must use the (correct) suite's installation file (and you can choose to only install one program from the suite).

 

here's official info about that error, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

    U
    Ufuk22815731v8vpAuthor
    Participating Frequently
    January 25, 2022

    I have done some research and now I remember that I probably need this file but that's not available for download any more, which is inexplicable. "DesignStandard_CS5_5_LS6.7z" 

     

    Moving away from a bog standard reply and yes, I have a 6 groups of 4 members valid adobe serial number, what can be done so I can get which I believe to be the correct file?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 25, 2022

    Download Adobe CS5.5 Trials: Direct Links (no Assistant / Manager) | ProDesignTools

     

    follow the directions (esp, step 1)

    save the install file. it won't remain online.

    thank jim @ prodesigntools.com

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices