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Participant
April 27, 2021
Question

installer says "this version of the application is no longer available"

  • April 27, 2021
  • 1 reply
  • 138 views

Just signed up for InDesign creative cloud. Automatically downloaded installer. Ran installer, got message above, and a link to download installer. That led to a blank page or "alternative download", Followed that, selected W10 64 bit, went to blank page. Rebooted my computer, re-ran installer, same result. No error code given, just text.

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1 reply

kglad
Community Expert
Community Expert
April 28, 2021

for the most recent windows id, you need:

 

Windows 10 (64-bit)

Supported on Windows 10 versions 1607, 1809, 1903, 1909, 2004.

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html