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V
victoriaw71960753
Participant
January 9, 2016
Question

Installer thinks my product is counterfeit but it's not!!!

  • January 9, 2016
  • 1 reply
  • 313 views

I was having trouble opening photoshop CS6 so I uninstalled it and now I'm reinstalling to see if that resolves the problem. The installer is telling me my product is counterfeit, but I bought this software about three years ago. I'm re-installing photoshop on a new computer and I have it on my old computer. How can I bypass the genuine software verification failure? Why doe it think my product is fake?

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1 reply

V
victoriaw71960753Author
Participant
January 9, 2016

ALSO my new computer is an iMac with no CD drive so I've had to put the contents of the install disk onto a USB. I had it on my external hard drive but my computer wasn't recognizing it so I transferred the contents onto a thumb drive, could this re-transferring be the problem?

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