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Participant
June 29, 2013
Question

Installing ACC

  • June 29, 2013
  • 1 reply
  • 407 views

I've downloaded the dmg and double clicked on CC Installer.  The Initializing installer appears and then just sits there.  How long does it take to install?  iMac with Lion and 16 gigs of ram.

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1 reply

Jeffrey_A_Wright
Legend
June 30, 2013

Which installer are you trying to run?  Do you receive any specific error messages?  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs.

Participant
June 30, 2013

Sorry I figured it out. Had to install Adobe manager first. : )

Cindy Sangster | Video Editor

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