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sourcemarketing
Participant
September 19, 2013
Answered

Installing acrobat pro x when you switch to a new laptop

  • September 19, 2013
  • 1 reply
  • 763 views

I recently bought a new win 8 laptop and wish to install my acrobat pro x software on to it.  I unistalled from my old laptop already so there are currently no laptops using my product serial number. I went to 'My Adobe' account at adobe.com but the download optin is not available. I downloaded a trial version and tried to license it with my existing serial number but it wouldn't let me.  Can anyone help?

Thanks

This topic has been closed for replies.
Correct answer iAnkitkhurana

Hi sourcemarketing,

Welcome to the Community!

It seems that you have downloaded Acrobat XI pro recently, try to download trial version of Acrobat X Pro from here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html and enter the serial number to activate it.

Follow the Very Important Instructions or else the download will not start.

Thanks!

Ankit

1 reply

iAnkitkhurana
Adobe Employee
iAnkitkhuranaCorrect answer
Adobe Employee
September 19, 2013

Hi sourcemarketing,

Welcome to the Community!

It seems that you have downloaded Acrobat XI pro recently, try to download trial version of Acrobat X Pro from here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html and enter the serial number to activate it.

Follow the Very Important Instructions or else the download will not start.

Thanks!

Ankit

S
sourcemarketingAuthor
Participant
September 19, 2013

Hi Ankit

Thanks for your suggestions, I tried that link and this is the error message that popped when I tried to download the pro x files

Access Denied

  You don't have permission to access "http://trials2.adobe.com/AdobeProducts/APRO/10/win32/AcrobatPro_10_Web_WWEFD.exe?" on this server.

Reference #18.55997b5c.1379603174.11cf70f4  

Any ideas..?

Thanks Nina

iAnkitkhurana
Adobe Employee
iAnkitkhurana
Adobe Employee
September 19, 2013

Nina,

Please follow the instructions given under "Very Important Instructions" section on the same link before clicking on it.

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