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Robin25635362mnc2
Participant
August 13, 2022
Question

installing adobe

  • August 13, 2022
  • 2 replies
  • 146 views

I wanted to view my visa statement on line in the internet banking of my bank. I was told I needed to renew my adobe which I did and I still cannot see my statements. Very frustrating.

 

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2 replies

T
Test Screen Name
Legend
August 13, 2022

I wonder if you are seeing a message instead, something like "to view this file you will need Acrobat Reader", that sort of thing? If so, please show a screen shot of the whole window, including the window title,menus and so forth, but no personal info. Thanks, if it's what I think, we can help. 

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    August 13, 2022

    This is a public forum, not the link to Adobe support.

    Sorry, but we're normal users and we can't help with account and/or payment problems.

    Please click the link below to contact Adobe staff to help.

     

    Be sure to remain signed in with your Adobe ID before accessing the link below.

    You have to allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact.html

     

    Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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