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jeannef42269975
Participant
September 1, 2016
Answered

Installing Adobe Creative Suite Premium

  • September 1, 2016
  • 1 reply
  • 564 views

I have one of the first issued CDs of "Adobe Creative Suite Premium" (6 CDs). My computer is a Windows 7.0 desktop PC.

Recently, I reformatted my PC, and now want to re-install the above Adobe product.

I do have three serial numbers for this product suite which are on the back of the CD case. The first serial number is for "Creative Suites Premium," which is the product I wish to install. However, when I insert the CD, and the "EULA" comes up, the "Accept" is not in the proper spot, and does not allow me to click on the "Accept" button.

Question: How do I install this older product--which I purchased and paid for some time ago?

Thank you.

Jeanne Ferris

    This topic has been closed for replies.
    Correct answer John Waller

    jeannef42269975 wrote:

    I have one of the first issued CDs of "Adobe Creative Suite Premium"

    Is this CS - sometimes known as CS1 - (shipped in 2003)?

    If so, don't try installing with your DVDs, it won't work. You'll have to install CS2 (free upgrade for you as a CS owner).

    Use this link and serial number instead. Your existing discs and serial number will not work.

    "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    September 1, 2016

    jeannef42269975 wrote:

    I have one of the first issued CDs of "Adobe Creative Suite Premium"

    Is this CS - sometimes known as CS1 - (shipped in 2003)?

    If so, don't try installing with your DVDs, it won't work. You'll have to install CS2 (free upgrade for you as a CS owner).

    Use this link and serial number instead. Your existing discs and serial number will not work.

    "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3

    jeannef42269975
    Participant
    September 4, 2016

    Yes, that is exactly what my box of CS CD's looks like.  Thank you so much!  The installation worked for me just fine, and I am happily back to using my Adobe Creative Suite.

    Thanks again,

    Jeanne Ferris