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S
skiemle
Participant
August 1, 2014
Question

Installing apps on a second computer.

  • August 1, 2014
  • 1 reply
  • 82 views

In my Cloud app, It shows a TRY button instead of a DOWNLOAD button to the right of the App icon.

If I log into the Cloud website, I get the Trial buttons instead of the Download buttons.

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 1, 2014

Skiemle please make sure you are logging in with the Adobe ID tied to your membership.

S
skiemleAuthor
Participant
August 1, 2014

Hi Jeff:

I am using correct Adobe ID and password.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 1, 2014

Skiemle if you are using the same e-mail address to login as you are to post in the forum then I show that your account is currently unverified and you have not plead an order for a Creative Cloud membership.

I would recommend contacting our support team directly at Creative Cloud membership support to verify your order and membership.

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