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Participant
September 15, 2020
Question

installing creative cloud

  • September 15, 2020
  • 2 replies
  • 216 views

when i try to download creative cloud it just sits on a spinning circle for atleast 10 minutes opening tabs on google telling me im signed then when the circle goes away i get error 206 telling to disable my firewall and retry but when i do that nothing happens 

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2 replies

Jeffrey_A_Wright
Legend
September 15, 2020

Patrick5E7D, I am sorry but the behavior and error you have described indicate the computer does not have the necessary access to Adobe servers.  To use an individual Creative Cloud Photography plan, then the computer must have access to the servers and ports listed in https://helpx.adobe.com/enterprise/kb/network-endpoints.html.

Participant
September 15, 2020

adobe is a fcking joke still waiting for my free trial to download 30 mins later and still stuck.  i'll be cancelling asap.