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Tom49er
Participating Frequently
October 27, 2014
Question

Installing Creative Cloud bombs; PDApp.log ends with a [FATAL] "Application is in corrupted state: /Applications/Utilities/Adobe Application Manager"

  • October 27, 2014
  • 2 replies
  • 1035 views

I've run through a bunch of the troubleshooting and cleanup advice, and now I am stuck, the installer shuts down with the progress bar about half-way across.

Seems like the log is too large to paste in here, but it's looking normal to a nearly technical user until the last several lines, right after all the downloads complete (and wow, am I tired of waiting through those over and over, where are they, and why can't I pick up from there?)  At any rate, the last line suggests it's outside of CC somehow, since it's saying:

"Detected db journal file, Application is in corrupted state: /Applications/Utilities/Adobe Application Manager"


Here's how/where the log ends:

10/27/14 14:43:41:724 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | END: Application download

10/27/14 14:43:41:727 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Build Version - 2.8.1.451

10/27/14 14:43:41:727 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Logging Level verbosity Set  to 4

10/27/14 14:43:41:728 | [WARN] |  | ASU | PIM | PIM |  |  | 47251 | Detected db journal file trying to repair it...

10/27/14 14:43:41:728 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | trying to createOrUpdatePIMDbSchema.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Current db schema version on machine 1.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Current db schema version to install 2.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | SUCCESS Created Tables.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | PIM Database is Up To Date.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Sqlite 'Successfully' recovered from journal file.

10/27/14 14:43:41:731 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | PIMSqlite closeDB status 0

10/27/14 14:43:41:732 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Build Version - 2.8.1.451

10/27/14 14:43:41:732 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Logging Level verbosity Set  to 4

10/27/14 14:43:41:732 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | Creating PIM instance for path: /Applications/Utilities/Adobe Application Manager/

10/27/14 14:43:41:732 | [FATAL] |  | ASU | PIM | PIM |  |  | 47251 | Detected db journal file, Application is in corrupted state: /Applications/Utilities/Adobe Application Manager

10/27/14 14:43:41:732 | [INFO] |  | ASU | PIM | PIM |  |  | 47251 | sqlite(pim.db) at path /Applications/Utilities/Adobe Application Manager is already closed

This topic has been closed for replies.

2 replies

Participant
March 29, 2015

so mach proseder

whyyou make this praplom ?

make move how peple make the dounlode

Jeffrey_A_Wright
Legend
October 27, 2014

Tom49er what happened prior to this?  Did you migrate/transfer/copy the installation from one computer to another?

Tom49er
Tom49erAuthor
Participating Frequently
October 28, 2014

I ran suggested update and the Creative Cloud icon disappeared from my top

bar, and I went to your download site and had a very similar result. I

chatted with somebody (there) who said run uninstall and when I restarted

the download/install process I had the chat window bang closed on the

process, and got a log emailed to me. I ran cleanup on all, so now I have

fewer apps, including NO photoshop, and still get the crash with the

download-install progress bar about halfway across

This is becoming a semi-urgent problem. Just ran the install again this

morning, same result.

Thanks,

Tom

Jeffrey_A_Wright
Legend
October 29, 2014

Tom49er please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.