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KI Ki Chan 513
Participant
November 20, 2012
Question

Installing CS4 after lost disk?

  • November 20, 2012
  • 2 replies
  • 5328 views

Hi so I've lost my CS4 Creative Suite student edition Design Premium. I was on the forum and I saw that a way is to downlaod the trial version and insert the serial number. Problem is everytime I click the trial version the new page is forbidden.

Is there another way to this?

I really need help asap!

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 30, 2020

    Latest information for anyone reading this very old message

     

    NOTE1 - The CS3 and earlier activation server has been removed from service
    -So even if you have a disc or saved download, CS3 and earlier are completely dead
    -Adobe also no longer supplies the special non-activation version of CS3
    NOTE2 - Adobe has removed ALL public download links for installs and updates
    -PPro CS6 install is dated March 2012 with the final 6.05 update dated August 2013
    -CS6 (and earlier) are no longer sold or supported by Adobe, and no authorized
    -vendor has copies to sell... not by disc, and not by download of an installer
    .
    The Adobe employee who advises volunteer helpers (I am one) said this on 12-18-2019
    "Adobe employees will no longer be engaging with Creative Suite customers to provide support via chat, phone, or social media"
    That means that you will not be given a download link by contacting customer support
    .
    For CS6 back to CS4 you may download ONLY if you bought direct from Adobe via download
    -Log-in to your account and click this link https://account.adobe.com/products
    --click Order history on the left and then the link to your order that will show on the right
    --and finally click the link "Downloads and serial numbers" that will appear
    ---as always, write the serial number in a text file AND copy that text file and the
    ---download file(s) to an external drive (or two) to be sure you have what you need
    -if you did not buy direct from Adobe via download you must find your original install
    -if you have an Education or volume license you MUST use your original media
    --the link for an Education or volume license download is not available at all
    -if you bought a disc and don't have a drive you will need to buy an external USB drive
    -if you bought and lost a disc Adobe does not provide a replacement via download
    -if you bought a download from a 3rd party vendor you will need to contact that vendor

    Rave
    Community Manager
    RaveCommunity Manager
    Community Manager
    November 20, 2012

    Please follow the steps below to download Design Premium CS4 :

    1. Navigate to Design Web Premium CS6 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium

    2. Sign in with your Adobe ID

    3. Copy and paste the following links on the address  bar one at a time and hit enter :

    Adobe Design Premium CS4 English Mac

    http://trials2.adobe.com/Applications/DesignPre/CS4/Mac/ADBESTDSCS4_LS1.dmg

    Adobe Design Premium CS4 English Windows

    http://trials2.adobe.com/Applications/DesignPre/CS4/Win/ADBESTDSCS4_LS1.7z

    http://trials2.adobe.com/Applications/DesignPre/CS4/Win/ADBESTDSCS4_LS1.exe

    4. Save the files.

    5. Run the .dmg file if using a MAC or .exe file if on  Windows.

    D
    drea00__
    Participant
    February 1, 2014

    I have the same problem.  I tried implementing the fix you suggested but the links go to a page where access is denied.

    I really need my Photoshop back!  It died when I tried to install a plugin and now 2 of the discs are missing from my package. 

    I can't afford to upgrade.  Help would be very appreciated.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 1, 2014

    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

    and activate with your serial number.

    if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

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