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Participant
August 18, 2019
Question

Installing CS5 on a new computer

  • August 18, 2019
  • 1 reply
  • 145 views

So I own a copy of Adobe CS5 Design Premium I got a good while back.  I have had it installed on older Macbooks(2008 Unibody Macbook Pro, 2010 White Macbook) but they are starting to show their age. I wanted to install the apps on my newer desktop instead. I got them downloaded, but I'm being told the serial is invalid.  I read something about being able to authorize two devices to use the programs? I downloaded them as trials right now but I know I will have to enter they key eventually.

Thanks for any help!

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1 reply

John T Smith
Community Expert
Community Expert
August 18, 2019

Invalid Serial Number https://forums.adobe.com/thread/2359923

-and revoked volume number https://forums.adobe.com/thread/2477259

-Problems with software validation https://forums.adobe.com/thread/2273259

-Warning that software is not genuine http://www.adobe.com/genuine.html

Or contact support to check your number

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

For anyone else reading this

Never post private information on a public forum... including your actual email address or phone number

Scammers try to steal serial numbers and other private information by posing as Adobe employees... Never give your private information to someone who contacts you via PM (Private Message) or email until you are sure that person is an Adobe employee (see next)

When an employee asks for information (identified by a STAFF badge where my ACP badge shows) hover your mouse over their name and then click the Message option in the popup window to send a private email

Adobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://forums.adobe.com/community/forumhelp/forum_comments/content so the person may be banned from the forums