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stevenp84650603
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October 26, 2015
Answered

installing CS6 master collection on a new computer

  • October 26, 2015
  • 1 reply
  • 225 views

re-installing CS6 master collection on my new computer lost serial number and don't have access to email address it was registered. but have product code. how do i install??

    This topic has been closed for replies.
    Correct answer Ned Murphy

    You will need the serial number.  The product code is not going to be of much use.  Try checking your Adobe account online - if you registered the software then it should be available there - if you mean you are unable to access the account info then you might not have much to go on other than seeing if Customer Support is willing to check your information.

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    October 26, 2015

    You will need the serial number.  The product code is not going to be of much use.  Try checking your Adobe account online - if you registered the software then it should be available there - if you mean you are unable to access the account info then you might not have much to go on other than seeing if Customer Support is willing to check your information.

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