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eh49410465
Participant
December 17, 2018
Answered

Installing CS6 onto my MacBook 2010 (MacOS Sierra)

  • December 17, 2018
  • 1 reply
  • 222 views

I keep getting the following message and can't fix! What is the missing file? Please help, as I can't do any work!  Thank you...

'We've encountered the following issues. Installer failed to initialise. This could be due to a missing file. Please download adobe Support Advisor to detect the problem'.

    This topic has been closed for replies.
    Correct answer kglad

    hi,

    sierra (os 10.12) and high sierra (os 10.13) are not compatible with older software, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 17, 2018

    hi,

    sierra (os 10.12) and high sierra (os 10.13) are not compatible with older software, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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