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Participant
October 22, 2025
Question

Installing Elements 2022

  • October 22, 2025
  • 3 replies
  • 94 views

Failing to install Phiotoshop Elements

(After downloading MSVCP120.dll and MSVCR120.dll to c:Windows/System32 and C:Windows/SystemWOW64))

I get this in the log

WARN: Program "C:\Program Files\Adobe\Elements 2022 Organizer\CustomHook\CustomHook_HD_EO.exe" failed with exit code: -1073741701

3 replies

kglad
Community Expert
Community Expert
October 22, 2025

update all viz c++ and repair all.

Participant
October 23, 2025

VC_redist.x86.exe
Please clarify what to install except VC_redist.x86.exe

Is it correct to install C++ on C:/ ?

--
Vänliga hälsningar
/Rikard

kglad
Community Expert
Community Expert
October 23, 2025
1. Repair Existing Redistributables:
  • Access Apps & features: Open Windows Settings, navigate to "Apps," and then "Installed apps" (or "Apps & features" in older Windows versions).
  • Locate and Repair: Find each "Microsoft Visual C++ Redistributable" entry in the list.
    • For each entry, click on it and select "Modify" (or "Change").
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    • In the dialog box that appears, choose the "Repair" option and follow the on-screen prompts to complete the process.
    • Repeat this for all installed versions, starting with the newest and working backward.
  • Restart: After repairing all versions, restart your computer.
2. Update/Reinstall if Necessary:
  • Download Latest Versions: 
    If issues persist or you need to ensure you have the latest versions, download the appropriate Microsoft Visual C++ Redistributable packages from the official Microsoft website. You will typically need both x86 (32-bit) and x64 (64-bit) versions for each year (e.g., 2015-2022).
  • Uninstall (Optional): 
    If you are experiencing persistent issues, you may choose to uninstall all existing Microsoft Visual C++ Redistributables before reinstalling.
    • In "Installed apps" (or "Apps & features"), uninstall each "Microsoft Visual C++ Redistributable" entry.
    • Restart your computer after uninstalling.
  • Install Downloaded Packages: 
    Run the downloaded installer files for each C++ Redistributable package you need. Follow the installation prompts.
  • Restart: 
    Restart your computer after installing the new packages.
Participant
October 22, 2025

64 bit OS, Windows 11 Home