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Participant
December 30, 2021
Question

Installing error - 113

  • December 30, 2021
  • 2 replies
  • 420 views

Hey guys,

everytime i want to install Photoshop or other programs from Adobe Creative Cloud i get the Error 113: Cant reach the Adobe Server. How can i fix this problem? I already tried deactivating my Antivirus and Firewall and it didnt work. 

 

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2 replies

Nancy OShea
Community Expert
Community Expert
December 31, 2021
Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
December 31, 2021

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html