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Camwize
Camwize
Participant
February 20, 2016
Answered

Installing Lightroom 5.7.1 64-bit on Windows 10

  • February 20, 2016
  • 1 reply
  • 7972 views

I'm trying to install Lightroom 5.7.1 64-bit on Windows 10. It keeps failing with "The wizard was interrupted before Adobe Photoshop Lightroom 5.7.1 64-bit could be completely installed"

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Correct answer Camwize

OK, I got this sorted out. The "Lightroom_5_LS11_win_5_7_1.exe" program creates a folder called "Adobe\Photoshop Lightroom 5.7.1". (It prompts you for a location.) I removed that folder, rebooted, and tried again. This time it worked!

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 20, 2016

I think that version was released before Win10, so read below

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

Camwize
CamwizeAuthor
Participant
February 20, 2016

Thanks, John. I tried compatibility settings per the instructions you referred me to for the "Install Lightroom 5.exe" file and "setup64.exe" in the "Adobe Photoshop Lightroom 5" subfolder. Unfortunately neither setting helped. I also tried running both as administrator and that didn't help either.

Do these installers create a log file somewhere? If so, I might be able to use it to figure out what's going wrong.

Camwize
CamwizeAuthorCorrect answer
Participant
February 20, 2016

OK, I got this sorted out. The "Lightroom_5_LS11_win_5_7_1.exe" program creates a folder called "Adobe\Photoshop Lightroom 5.7.1". (It prompts you for a location.) I removed that folder, rebooted, and tried again. This time it worked!

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