Installing Lightroom Classic

Forum|Forum|6 years ago
November 12, 2019
2 replies
422 views

Signed up for CC over three hours ago and asked to download Lightroom Classic (OSX 10.13.6).

All I get is a screen telling me Lightroom is installing but nothing is downloading.

I already have LR 6.14 installed.

Monitoring Sytem Monitor shows up intermittent message:

"Adobe Desktop Service (Not Respnding)".

This topic has been closed for replies.

Correct answer tomandb

Thanks Jeff.

In my ignorance I just deleted the error response in Activity Monitor, restart and all worked fine. Pure luck on my part!

Lr and Ps downloaded fine now.

Thanks for responding.

christined17140444

Participating Frequently

Jeff are you able to help me? I signed up for CC three days ago and when I try to install there is the screen telling me Lightroom is installing but nothing is downloading. I too have LR 6.14 installed. No other messages appear. Just nothing happening!

Jeffrey_A_Wright

Legend

Tomandb, sorry you are facing problems installing Lightroom Classic. Do you ever receive a specific error message, or is the install just stuck at a percentage? The error message will still be recorded in the logs. Please see http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate the error preventing the download and install of Adobe XD.

T

tomandbAuthorCorrect answer

Participant

Thanks Jeff.

In my ignorance I just deleted the error response in Activity Monitor, restart and all worked fine. Pure luck on my part!

Lr and Ps downloaded fine now.

Thanks for responding.

Jeffrey_A_Wright

Legend

That is excellent new, Tamandb. Thank you for the update!

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