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tobikiri
Participant
January 18, 2015
Question

Installing Lightroom through the Creative Cloud results in Exit Error 7

  • January 18, 2015
  • 1 reply
  • 300 views

I just purchased the Creative Cloud Individual package for photography. This includes Photoshop and Lightroom. I have a PC that is running Windows 7 x64. I installed Photoshop through the Creative Cloud app without trouble. But when I try to install Lightroom I get the following error:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Photoshop Lightroom 5 5.7.1.0 Adobe_Lightroom_x64.msi_5.7.1 -----------

ERROR: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070091.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070091.

ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

I saw another thread that mentioned installing directly from the Temp folder, but that didn't work for me.

Any suggestions?

Thanks.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    January 18, 2015