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A
Anonymous
October 25, 2012
Answered

Installing Master Collection from Disk

  • October 25, 2012
  • 2 replies
  • 3998 views

I am trying to install CS^ Master Collection from disk and it's asking me "Please insert disk CS6 MstrColl 1 to continue".  It was reading off disk 1 for some time before this came up, now it won't progress (even tried all three disks supplied).  Serial number activation was accepted upfront, but now only have continue and cancel options available to me.

    This topic has been closed for replies.
    Correct answer Nikhil_Bisne

    As Mylenium suggested try copying the contents of the disks to your computer and run the installer from there.

    Thanks

    Nikhil

    2 replies

    B
    behal_sarika
    Participating Frequently
    October 25, 2012

    Try to clean the CD and copy the disc content on computer and try to install.Additional to this check the system requirement for cs6 master collection:

    http://www.adobe.com/products/creativesuite/mastercollection/tech-specs.html

    Sarika

    Mylenium
    Mylenium
    Legend
    October 25, 2012

    What system? Is there any other Adobe software already present? Have you checked that the disk is okay physically? Tried to copy the installer to your internal disk and run it from there?

    Mylenium

    A
    Anonymous
    October 25, 2012

    Thanks for your reply.  Running Windows 7.  Trial version of AI loaded.  Disk does seem okay physically but didn't try to copy it - installer worked fine but have encountered problem since then.

    N
    Nikhil_BisneCorrect answer
    Participating Frequently
    October 25, 2012

    As Mylenium suggested try copying the contents of the disks to your computer and run the installer from there.

    Thanks

    Nikhil

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