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janinegreenwood
Participant
January 28, 2020
Question

Installing photoshop

  • January 28, 2020
  • 1 reply
  • 185 views

Please help.  Paid for photoshop app.  Creative Cloud installed, but when I select "install photoshop" nothing happens.  Just says "waiting".

This topic has been closed for replies.

1 reply

D
Adobe Employee
digvijayb63254938
Adobe Employee
January 28, 2020

Greetings,

 

Check if there is no pending updates for Creative Cloud Desktop application. 

Secondly,try to sign out and sign in on Creative Cloud application.

If that doesn't resolve the problem, kindly get in touch with Adobe Customer Care via following method: 

 

  1. Please go to www.adobe.com
  2. Click Support, it will open various support options like Help Center, Adobe Forums, Enterprise Support, Download & Install and Contact Us.
  3. To initiate a chat, click Contact Us.

 

J
janinegreenwoodAuthor
Participant
January 28, 2020
Thank you
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